Delivery Policy

At One Online Solutions, we pride ourselves on providing exceptional web design services with a focus on customer satisfaction and efficiency. Our delivery policy is tailored to ensure that you receive your services seamlessly and to your utmost satisfaction.

Service Delivery Process

1. Consultation:

After your subscribe we promptly schedule a consultation to understand your web design needs and vision.We outline a project timeline and provide a comprehensive plan for the services to be delivered.

2. Design & Development:

Our skilled designers and developers will begin creating your website, adhering to the specifications discussed. You will be kept in the loop throughout the development process, with updates and opportunities for feedback.

3. Review & Revisions:

We offer unlimited revisions because we believe in perfecting your vision.You can review the website and request changes until you are completely satisfied with the outcome.

4. Final Delivery:

Upon your approval, we will finalize the delivery.

Your website will go live on your chosen domain, and we will provide you with all necessary credentials and documentation.

5. Post-Delivery Support:

To ensure everything runs smoothly, we offer continuous support for your website at no additional cost. You only pay the subscription amount every month and support is included in it. This includes technical assistance and any minor updates you may need.

Delivery Timeframe

Our standard delivery time for web design services is 2 to 3 weeks from the initial consultation.

We strive to deliver promptly, but we will communicate with you immediately if there are any changes to this timeframe.

Returns

Hassle-Free Refund Policy

At One Online Solutions, we’re committed to ensuring your satisfaction with our web design services. Here’s how our refund process works:

25-Day Satisfaction Guarantee:

• • We want you to love what we create for you! If, within the first 25 days of your subscription, you’re not completely satisfied, simply let us know.
  • We’ll promptly address any concerns and work towards a solution that meets your expectations.

What’s Not Refundable:

• • • If you cancel your subscription before the billing cycle ends, we won’t refund the remaining days.

How to Request a Refund:

• • • • Reach out to our friendly customer support team via email.
      • Share the specific issue you encountered—we’re here to help!

Speedy Processing:

• • Once approved, refunds will be processed within 5 business days.
  • We value your time and aim to make the process as smooth as possible.

Contact Us

• Have questions? Need assistance? Contact our support team at [email protected]. We’re here to ensure your satisfaction!

We are excited to work with you and bring your digital presence to life.